Book a MedixPulse demo, start a software project or get help with a system. Tell us a little about your organisation and we’ll take it from there.
Aziz Tower, 8th Floor, Eastleigh, Nairobi, Kenya · Get directions
A real person on our team gets back to you, usually the same day.
WITHIN 1 BUSINESS DAYWe learn how your organisation works today: departments, people, tools and pain points.
30 MINUTESWe show screens shaped around your workflows, or MedixPulse set up for your facility.
SHOWN TO YOUR TEAMScope, timeline, price and next steps in writing, so there are no surprises later.
NO OBLIGATIONOur team works from Eastleigh and supports organisations across Kenya and Somalia, on site and remotely.
Visits by appointment, so the right people are there to meet you.
| Team | Hours | Response |
|---|---|---|
| Sales & demos | Mon–Fri, 08:00–18:00 EAT | Within 1 business day |
| Technical support | Mon–Sat, 07:00–21:00 EAT | Same business day |
| Critical incidents | 24/7 for live systems | Call the office line |
Can’t find your answer? Email info@straviolab.com or call +254 707 831 257.
Within one business day, usually the same day, from a real person on our team. For an urgent problem with a live system, call us instead.
Yes. The first call and the first look at your system are free and without obligation. You only pay once you accept a written proposal.
Yes. We work with organisations across Kenya and in Somalia. Most of the work happens remotely, and we come on site for discovery, training and go-live.
The fastest way is from inside the system: Help → Contact support, so we can see your facility details straight away. You can also choose "Support" in the form above.
A short description of your organisation, how many people and branches you have, what you use today and what you would like to fix or build. We will ask the rest on the call.
Call or WhatsApp our team during working hours. We’ll point you to the right person straight away.